Support

WE'RE HERE
TO HELP

Have a question, issue, or feedback? Reach out — we respond to every message and we care about getting things right.

Support is active — average response time: under 24 hours on business days.
✉️
Email Support
For account issues, prize redemption, bug reports, feedback, or any question that needs a detailed response. This is the fastest way to reach us.
support@joinflick.in
📸
Instagram DM
Follow us on Instagram for app updates, contest announcements, and community highlights. You can also send us a DM for quick questions.
@join.flick
🚫
Ban Appeals
If your account has been suspended and you believe it was done in error, submit an appeal. Include your username and the reason for appeal.
Submit Appeal
📘
Facebook
Follow Flick on Facebook for contest announcements, community highlights, and app updates.
@joinflickapp
🐛
Report a Bug
Found a bug, crash, or unexpected behaviour in the app? Let us know with as much detail as possible — device model, app version, and what happened.
Report Bug
EXPECTED RESPONSE TIMES
Query type Channel Response time
General questions Email Within 24 hours
Account issues Email Within 24 hours
Ban appeals Email Within 7 business days
Prize redemption Email Within 7 business days
Bug reports Email Acknowledged within 48 hours
Content removal requests Email Within 48 hours
Privacy / data requests Email Within 30 days (as required by law)

LOOKING FOR A QUICK ANSWER?

Most common questions are already answered in our FAQ — check there first before reaching out.

Browse FAQ